Our Services

Mindshift believes that a holistic view and business-driven approach is essential to human resource management in order to build and develop the human capital that is right for the business. This is the starting point for any engagement we have with a client, regardless of the nature of the project. Our team supports both strategic consultancy (HR strategy, recruitment strategy, etc.) and the operational side (HR processes and tools), always ensuring this holistic and business-driven approach.  Find out more about our different HR consulting services below.


Strategic HR

Strategic HR Planning sets the direction for both the HR Function as well as the whole organisation when it comes to human resource management:

  • Defining, articulating and communicating HR Strategy & Action Plans covering such areas as HR Vision, Strategic HR Objectives, Strategic Initiatives, Key Success Factors and HR Measurements
  • Defining, articulating and implementing Strategic Workforce Plans by identifying workforce gaps, surpluses, risks and opportunities and effectively implementing workforce actions to address them

HR Process Development

HR processes are key to the delivery of the HR organisation, and Mindshift has extensive experience in supporting HR organisations in structuring policies, processes, and practises.  Examples of HR processes include:

  • Attraction & Resourcing, including employer branding, recruitment, introduction, internal mobility, and retention
  • Competence & Performance Management, including competence profiles and development discussions
  • Management planning and development, including talent management

HR Performance

HR performance measures show both the value that HR brings to the organisation and any development needs, thus identifying the continuous improvement crucial to HR strategy and action planning.

  • HR framework and reporting of Key Performance Indicators (KPIs) set on HR function, processes, or activities
  • Line manager and HR Professionals satisfaction and feedback on HR service delivery and HR performance at large (HR Performance Survey)
  • HR Benchmark, HR Outlook, and HR Trend Analysis